Privacy Policy

1. Who we are

Vantera Society is an online-only store operated by Vantera Society. For any privacy question, contact us by email at vanterasoc.official@gmail.com.

2. What we collect

• Contact & delivery details: name, shipping address, phone number, email.
• Order information: products ordered and order value. Card payments are processed securely by our payment provider — we do not store your full card details.
• Communications: messages you send us by email or messaging apps.
• Technical data: IP address, device and browser type, and cookie identifiers collected automatically when you browse the store.

3. How and why we use your data

• To process your payment and deliver your order.
• To provide customer support and handle returns and exchanges.
• To prevent fraud and reduce failed deliveries.
• To send marketing emails — only if you opt in, and you can unsubscribe at any time.

4. Who we share it with

We never sell your personal data. We share it only with the providers needed to run the store and fulfil your order:

• Shopify — our e-commerce platform and order management.
• Our payment provider — to securely process your card payment.
• Our fulfilment partner and shipping couriers — to pack, ship and deliver your order.
• Service providers for email, analytics and fraud prevention.

5. International processing

We operate from the United States and work with providers in different countries to run the store and ship your order. When data is processed in another country, we use providers that apply appropriate safeguards to protect it.

6. How long we keep it

We keep order data for as long as needed to fulfil the order and to meet legal, tax and accounting obligations. Marketing data is kept until you withdraw consent.

7. Your privacy rights

Wherever you live, you can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from marketing at any time. Just email us.

California residents (CCPA/CPRA): you have the right to know what we collect, to request deletion, and to opt out of the "sale" or "sharing" of personal information. We do not sell your personal information.

8. Cookies

We use essential cookies to run the store and the cart, and optional analytics cookies to understand how the store is used. You can control non-essential cookies through your browser settings.

9. Contact

To exercise any of your rights, email us at vanterasoc.official@gmail.com. We respond within 30 days.